Join date: Jul 9, 2021


HP is the most trusted brand of printers which is continuously gaining the faith of users. On the window and computer or even with the Mac, but sometimes it shows HP Printer Keeps Going Offline Status of Printing. And if your printer is working with windows and showing offline errors. Then use either the Scan Doctor and HP Printer. While using the Scan Doctor or the HP Printer, make sure paper should be loaded in the tray. Now turn on your printer. Download the Scan Doctor and HP Printer and then follow the prompt and agree to all the agreements to install that successfully. Select the Start Option shown on your printer’s welcome screen. If you are unable to find your product is not listed then go for joining the connection. This error is also because of the wrong settings for solving that. Go into the settings and search for the Printer and Scanner. Allow the window to manage all the settings of the default printer. Make sure you have selected only the online mode option, not the offline one. For more help and information visit our website Why is my printer Offline. HP Printer Showing Offline If still you are facing the same error of HP Printer Showing Offline then use the WSD port and make sure that your Function Discovery. Open the Control Panel, and then click the View Device and Printer. Right click on the printer, Select the Printer Properties and then click on the Ports tab. WSD Port should be mentioned in the list there. if you are not finding the WSD port, then first try to find the manual IP connection in the printer EWS. If there is no WSD port, Make sure the check box is selected, and then follow the further instructions. In the window, search and open the Service Option. Find the function Discovery Provider Host. Make sure that the status should be Running and Startup Type is Automatic. Right-Click on the item, select the properties, Change the Type of Startup to Automatic and click on the Apply. Finally Start and the Window. Now close the service window. HP Printer Says Offline HP Printer Offline appears Offline if the printer isn’t communicating with the PC. For resolving the error follow the instruction. Make sure the printer should be turned ON and connected with the Wi-Fi network. Check your printer’s Manual for more information. You will get the information of your network in the Built-in menu. Ensure that your printer does not use Printer Offline Mode. Go to the Start Setting Device Scanner and Printer, Open Queue and visit the Printer and select the Use Printer Online Mode from there. Signs that the HP Printer is Offline

  • You will notice several signs and symptoms when the HP printer keeps going offline

  • There is no response from the printer even after you have provided a print job

  • Status icon grays out or indicates offline

  • Along with other devices, the printer also not found on the network

  • Sharing of files and printer disabled

  • Resetting or changing the network port IP address

  • Printer enters sleep mode and loses network connectivity

Guidelines to Troubleshoot HP Printer Offline Issues

  • Check connections first, and then perform a power reset

  • The printing system automatically resets to accept all the print jobs required after the action

  • Check printer status by clearing out the print queue – this way the jobs that you are unable to print are purged out of the system, thus getting the printer back online

Perform a Quick Device Reset or Restart

  • Remove the power cord from the printer, even as it is connected and wait for some time (usually 60 seconds)

  • Check secure connectivity of the network cable and router cables

  • Now, restart any computer, tablet or laptop

  • After all the devices have rebooted connect the cables back to the respective devices

  • The printer, invariably, turns on by itself and gets back online

Secure Your Network Connection

  • You must ensure that your Wi-Fi is indeed working – for this check your mobile and tablet for network connection

  • A network summary or configuration page will provide you with the printer’s IP Address

  • Now on a web browser, type the printer’s IP address and click on Enter -> Continue to this website…

  • The EWS opens indicating that the printer is back online

Configure your IP Address

  • When the EWS window does not open, then test the network communication at the command prompt – you must ping the network at the prompt

  • Click Start -> Run ->cmd-> Command prompt opens -> enter the printer’s IP address -> type Ping

  • Check response times returned by the screen and network pinging times and capacities

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